Who we are

Our website address is: https://litspeed.com.

Your privacy is important to us. This privacy statement explains the personal data Litspeed Limited (Litspeed) collects, how Litspeed processes it, and for what purposes.


This statement applies to all customers, suppliers, agents, merchants and all visitors frequenting Litspeed offices.

Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Collection of Information

We collect your personal information with your knowledge and consent when you do any of the following (please note that this list is not exhaustive):
a) Register for a specific product or service;
b) Respond to or participate in a survey, marketing promotion, prize competition or special offer;
c) Visit, access or use Litspeed or third-party websites;
d) We may also collect your information from other organisations including credit-reference bureaus, fraud prevention agencies and business directories;
e) We may collect your information when you interact with us as a supplier, agent, or merchant;
f) We also collect information when you visit any of our premises.

We do not onboard minors (any person under 18 years of age) except where you additionally register on their behalf as their parent and/ or legal guardian. If you allow a child to use our services, you should be aware that their personal information could be collected as described in this statement.

Use of Information

We may use and analyse your information for the following purposes:

  • Processing products and services that you have bought from Litspeed or from third parties on our ecommerce platforms;
  • Billing you for using our or third-party products or services or taking the appropriate amount of credit from you;
  • Responding to any of your queries or concerns;
  • Verifying your identity information through publicly available and/or restricted government databases in order to comply with applicable regulatory requirements;
  • Carrying out credit checks and credit scoring;
  • Keeping you informed generally about new products and services and contacting you with offers or promotions based on how you use our or third-party products and services unless you opt out of receiving such marketing messages (you may contact Litspeed at any time to opt out of receiving marketing messages);
  • To comply with any legal, governmental or regulatory requirement or for use by our lawyers in connection with any legal proceedings;
  • In business practices including to quality control, training and ensuring effective systems operations;
  • Preventing and detecting fraud or other crimes and for debt recovery;
  • For research, statistical, survey and other scientific or business purposes;
  • Provide aggregated data (which do not contain any information which may identify you as an individual) to third parties for research and scientific purpose;
  • Administer any of our online platforms/websites.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.